A conceptual understanding of collaborative platforms peer-to-peer interaction experiences
Authors | André F. Durão, Xander Lub |
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Published in | Handbook on Tourism and Social Media |
Publication date | 2022 |
Research groups | Organisaties in Digitale Transitie |
Type | Book |
Summary
This paper's main goal is to shed a conceptual light on the hospitality perspective regarding online peer-to-peer interactions and present the collaborative paradigm of the online communication approach to elucidate hospitable online interactions on collaborative platforms. We believe that hospitable actions may be performed online through communication and that its perceived experience occurs mainly before and during the accommodation itself, influencing the overall experience. This paper aims to contribute to the current literature, by proposing a conceptual understanding of online hospitality and its potential experiences based on perceived peer-to-peer collaborative consumption interactions.
On this publication contributed
Language | Engels |
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Published in | Handbook on Tourism and Social Media |
ISBN/ISSN | URN:ISBN:9781800371408 |
Key words | online hospitality |
Digital Object Identifier | 10.4337/9781800371415.00025 |
Page range | 212-226 |
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